Become a part of our caring community and help us put health first
CenterWell, a Humana company, creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
The Health Equity Leader will serve as the enterprise content expert for health equity and social determinants of health (SDOH) for Humana’s members and patients. In this role, the leader will provide strategic direction around benefit design, member engagement, clinical quality performance and organizational capacity building. This leader strives to build health equity as a core competency through collaboration with leaders across the enterprise, engages as a thought leader externally on Humana’s behalf, informs and leads the development of health equity and SDOH related programs, and oversees the creation of member-facing materials which promote health equity as a component of improving overall health outcomes.
Key Responsibilities
- Serves as the health equity and SDOH expert for the enterprise. Collaborates with key partners across enterprise to co-develop and drive the strategy that brings a health equity lens to all member-facing programs, communications and education across all lines of business
- Responsible for building relationships that ensure a connection to broader Humana
- Leads a diverse team of associates to support multiple lines of business in achieving strategic results through use of data and analytics focused on health disparities and SDOH. Works to build health equity related resources to promote integration of health equity principles within member facing products.
- Develops community engagement strategies in support of strategic business needs
- Develops approach to improving cultural competency for our member-facing and clinical associates, with a goal of reducing implicit bias and better engaging members
- Develops the strategy to build competency around health literacy for member-facing and clinical associates with a focus on member-facing communications
- Translates strategies into actionable solutions and plans for execution in collaboration with key partners / stakeholders
- Works with Corporate Affairs to advise on legislative and regulatory changes which reduce health inequities and improve health outcomes at the federal and state levels
- Provides subject matter content on health equity to internal committees, workgroups or groups where representation is needed
- Serves as the primary external- facing expert on Health Equity and SDOH for Humana through collaboration with external stakeholders, publications and social media
- Provides team with day-to-day leadership to drive progress and alignment for initiatives (ie: determines key metrics and progress milestones to track against)
- Responsible for planning, staffing, budgeting, managing expense priorities, and meeting department budget targets
Use your skills to make an impact
Key Qualifications
- Advanced degree such as MBA, MPH, MD or Ph.D
- Subject matter expertise in Health Equity. At least 7 years of Academic, public or private sector experience working in health equity. Must demonstrate academic research and publications on health equity or job experience specifically focused on reducing health disparities or substantial work with community or other organizations focused on health equity and/or social determinants of health
- Experience leading teams in developing strategy then executing to drive results with specific deliverables and timelines
- Demonstrated record of execution and delivering results in support of business partners or other stakeholders
- Highly collaborative mindset and excellent relationship-building skills, including the ability to engage many diverse stakeholders and SMEs and win their co-ownership in the outcome.
- Current or recent experience in a complex, highly matrixed company, with proven ability to influence leaders and key stakeholders in such an environment
- Work experience with a public or private payer, or in a role with an organization that includes substantial interfacing or collaborating with payers (e.g. provider organization, consultant)
- Excellent oral and written communications skills (including the polish, poise, and executive presence) that will ensure effective interaction with senior and executive level audiences, both internally and externally through public speaking engagements,
- Ability to synthesize complex information and communicate it to back to the team in a digestible format
Preferred Qualifications
- Formal research or analytics training or 5 or more years of work experience overseeing the development and use of analytic insights, BI dashboards, research and evidence.
- Work experience with a payer with Medicare Advantage and Medicaid lines of business.
- Experience with Medicaid at the state level either directly or indirectly.
Scheduled Weekly Hours
40
About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.