DEADLINE TO APPLY IS APRIL 15, 2025
Organizational Background:
21st Century Leaders, Inc. (21CL) is a non-profit 501 (c)(3) expanding the number and diversity of Georgia's future leaders by delivering long-term, multi-year leadership and talent programs to Georgia high school students while partnering with corporations and business professionals. Founded in 1989, 21CL’s mission is to connect, transform and inspire high school students across Georgia to leverage and promote diversity and inclusion, explore career opportunities, and become leaders in their schools, communities, and ultimately the workforce. www.21stcenturyleaders.org
Job Description & Organizational Culture:
At 21st Century Leaders, our organization is truly a family, encompassing students, staff, volunteers, and partners. It's not just a cliché; it's a special place where people genuinely care for and support one another, creating an environment rarely found elsewhere.
Our impact goes beyond just immediate changes in our students' lives; it extends to the long-term, as evidenced by the incredible achievements of our alumni. They continue to make a difference in their communities and the workforce, and what's truly heartwarming is their unwavering passion to give back, even years after completing the program. Whether it's 35 years or just 2 years after high school, their dedication and impact are inspiring.
21st Century Leaders is authentically committed to the work and to our students. When we talk about leadership and a sense of belonging, we truly embody it. Our leadership, board members, and staff reflect the very students we serve. Since our founding in 1989, we've stayed true to our purpose and principles, continuously evolving while holding onto our core values.
The organization has an office in Decatur, Georgia (Metro Atlanta), but we offer a flexible, hybrid work environment with both in-office and remote options, giving you the freedom to excel in your role while maintaining a healthy work-life balance. While the position requires a flexible schedule to accommodate in-person attendance at evening and weekend events, and some residential programming during the summer, working remotely when applicable is encouraged and celebrated.
If you are excited about youth leadership and the impact we can make together, and if you are dedicated to embracing our values, this role presents an incredible growth opportunity. Join us at 21st Century Leaders, an organization that has already made a significant impact across Georgia and continues to pave the way for future generations. Together, let's create a better and more inclusive world where every young leader can thrive.
Role
The Program Manager for Leadership Connect is responsible for managing the day-to-day operations of our learning management system (LMS) and online learning platform, Leadership Connect. Your day to day will be highly varied ranging from technology support and implementation, curriculum oversight and build out, partnership management - including schools, companies, and other organizations, program development and strategy, and outreach. You will work directly with our program department director(s) to manage our students, parents, volunteers, and our partners.
This position will play an integral role in maintaining the 21st Century Leaders foundational program and fastest growing program within the organization. The right person for this role is passionate about our mission, has a drive to learn and develop their own skills, and is excited to help us grow our organization. The Program Manager for Leadership Connect is responsible for system design, online optimization, technical management, and day-to-day support, overseeing all aspects of Leadership Connect including 178+ modules of content across 4 levels, special experiences and rewards management system, partnerships across schools, school districts, and corporate and government agencies.
As the only program in the country offering a Leadership Certificate from a world-renowned business school for high school students, 21st Century Leaders’ Leadership Connect is an exceptional opportunity to lead innovative programming.
Responsibilities
This role is an exciting growth opportunity for an individual who is passionate about youth leadership (and 21st Century Leaders) and career readiness, and thrives in a fast-paced, self-motivated, creative, team-oriented environment. While 21CL is a state-wide and impactful organization, you will work with a small but agile and highly motivated team. Previous feedback from staff has shown that this close-knit and dynamic environment fosters a culture of transparency and accountability, encouraging teamwork and creativity. The Program Manager for Leadership Connect will work closely with the program department director(s) on student training programs and strategy for program development. These duties include, but are not limited to, the following:
- Day to day management of users (2500+ and growing) in Leadership Connect, including but not limited to standing meetings with Rali (our partnering change management platform), creating new user accounts, monitoring active/inactive users, approving activity progress, and advancing users on to new levels of content
- Analyze and provide impact data, pull progress reports
- Providing technical support to all students within Leadership Connect and daily management of LC inbox
- Manage rewards and special experiences systems and oversee specific partnerships designed around Leadership Connect.
- Collaborate with other Program Managers to support our school-based 21CLubs, students and teachers for Leadership Connect enrollment, engagement, and implementation.
- Manage our student database and maintain strong communication with key constituents, including but not limited to students, parents, partners and volunteers as it relates to Leadership Connect and its rewards, experiences, and opportunities.
- Manage and develop program curriculum, volunteer management, operations, and logistics, working with the program directors and other program staff related to Leadership Connect (LC) and experiences/programs connected to LC.
- Lead and manage specific Leadership Connect live programming and experiences, including but not limited to summer internships and college scholarship program, special live and online workshops, monthly cohort virtual meetings, and presentation pitch day.
- Managing selected facets of additional live program operations, working with the entire Program Department in planning for student programs, experiences, or special events where needed.
- Assist with web site content, forms and workflows related to programming.
- Support and strategize outreach and communication with key constituencies, including schools, youth-serving organizations, students, corporations, volunteers, and key partner to help implement Leadership Connect
- Light to Moderate travel around the state year-round for training and programmatic events. Some overnight stays may be required based on distance and programs.
Learn more about Leadership Connect - https://www.21stcenturyleaders.org/for-students/our-programs/leadership-connect/
Position Type:
This position is designed for entry-level or early-stage career professionals, or those seeking to make the move into a collaborative and hands-on non-profit environment. Position reports to our program department directors.
- Salary: Salary commensurate with work experience and youth development experience ranging from $40,000- $50,000; includes health benefits and simple IRA plan.
- Start Date: Immediate (or when filled) *background check required
Qualifications + Skills:
- College Degree preferred; or related experience in learning management systems
- Work Experience: 0-3+ years
- Experience with Learning Management System (LMS) or online learning platforms a plus, but not required
- The successful candidate will have high standards of professionalism and demonstrate the ability to manage multiple projects, work as a member of a team with diverse people and function as a self-starter who sees projects through to completion.
- Technology savvy or willingness to learn and adapt to new technology platforms
- Youth development experience preferred, but not required
- Highly organized and detail oriented
- Patient with the ability pivot and adapt
- Excellent verbal and written communication skills
- Embodies and values our five leadership qualities of being resilient, forward thinking, inclusive, resourceful, and is service oriented
- Good sense of humor
- Values celebrating personal and team wins and accomplishments with donuts, lunch outings, etc!
DEADLINE TO APPLY IS APRIL 15, 2025. Include the following to Director of Programs & Communications, Nicole Smith:
- Resume
- Within your cover letter, please answer the following questions;
- Why do you want to work with 21st Century Leaders -what about our mission resonates with you most?
- What skills, experiences, and/or character traits make you the best candidate for this position and organization?