Operations Manager, Office of the President

Job Posted 2/28/2025
Kennesaw State University
Kennesaw, GA
United States
Category Higher Education
Employee
Full-Time
Experience Required
Degree Required
Job Description

KEY RESPONSIBILITIES: - 
1. Administer recurring or daily functions or processes necessary for business execution, including answering phones, maintaining Office email accounts, submitting payments, processing travel requests, generating correspondence, processing compliance materials, and coordinating office supplies/restocking
2. Support the tactical activities associated with Presidential cultivation
3. Coordinate and support designated meetings, including developing agendas and disseminating notifications
4. Support strategic initiatives and activities as directed by the President and Chief of Staff
5. Develop an engagement/outreach system to quickly identify appropriate internal or external sources to respond to requests for information that come to the Office of the President
6. Identify opportunities for improvement or efficiencies 
7. Evaluate, recommend, and implement changes to policies or procedures
8. Develop and implement strategies meant to assist the office in meeting its critical goals and objectives in the most efficient manner possible
9. Approve and allocate time and resources based on business priorities 
10. Perform complex tasks typically following established processes

Required Qualifications

Educational Requirements
Bachelor's degree from an accredited institution of higher education

Required Experience
Six (6) years related work experience with comprehensive knowledge of the field's concepts and principles

Preferred Qualifications

Preferred Educational Qualifications
Advanced degree from an accredited institution of higher education relevant to the job

Knowledge, Skills, & Abilities

ABILITIES
Ability to foster teamwork
Able to handle multiple tasks or projects at one time meeting assigned deadlines

SKILLS
Decision-making skills
Management and oral and written communication skills
Problem/situation analysis and conceptual thinking skills
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.ed.

Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel

Background Check

  • Standard Enhanced
  • Education

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening
results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

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