Director of Operations, Community Outreach and Engagement Initiatives, Comprehensive

Job Posted 3/24/2025
Wake Forest University School of Medicine
Winston-Salem, NC
United States
Category Healthcare
Employee
Full-Time
Experience Required
Degree Required
Job Description

JOB SUMMARY

The Program Director III will lead the Community Outreach and Engagement (COE) operations teams and collaborates with a team consisting of researcher, staff, interns, students, and community partners to operationalize the Cancer Center’s COE initiatives. This position will oversee the COE operations teams that spans the greater Winston-Salem and Charlotte regions and teams whose mission is to facilitate community engagement, clinical care, and research focused on improving the outcomes in the catchment area, with a focus on increasing health access within the community, increasing representation in clinical trials and working with faculty and programs across the cancer center to infuse health access and health opportunity.

This position plans, develops, implements, evaluates, and manages operations related to all COE activities including raising awareness of cancer health access issues in the institution and to the community. This position combines administrative management, academic research, and community engagement skills. Works with leadership in determining strategic goals and ensures decisions are implemented in a positive and timely manner. This position requires the use of judgment and discretion in performing the assigned duties and responsibilities related to the office. 

EDUCATION/EXPERIENCE

Master’s degree in Public Health, Social or Behavioral Science, Education, Business Administration or related field and a minimum of five years of progressive experience in , population research, community engagement and outreach, clinical research trials, and/or education. Experience in proposal development for federal agencies (particularly the National Institutes of Health), state agencies or foundations is preferred. 

ESSENTIAL FUNCTIONS

  1. Lead strategic operations of the Cancer Center COE over two campuses and across the catchment area. 
  2. Work with leadership to define and execute the Cancer Center’s strategic vision for cancer health access, community outreach, and engagement, including the development of new programs. 
  3. Responsible for the overall administration and coordination of the day-to-day operations of COE. 
  4. Lead COE managers and staff distributing projects, assignments, and responsibilities. Creates evaluation strategies to monitor performance and determine the need for improvements. 
  5. Tracks progress towards goals with defined metrics and continuously analyzes systems and processes. Develops and implements best practices and appropriate changes to improve outcomes in a timely manner. 
  6. Assists leaders with budget development and planning and overseeing the financial position of all COE funds (sponsored and unsponsored), ensuring all budgets and guidelines are followed.
  7. Support Cancer Center members, senior administrators, and leaders to provide technical assistance and foster cancer health access within community engaged research.
  8. Draft literature reviews, progress reports and educational materials as well as contribute to the writing of scientific papers for publication.
  9. Lead and/or contribute to the writing of grant proposals and budget preparation and work with faculty to coordinate the successful and timely completion of tasks on COE grants/contracts. This includes the implementation, data collection, and analysis phases and writing and dissemination of results. 
  10. Coordinate with community partners to engage them in the goals of COE and the Cancer Center’s programs. 
  11. Represent COE and the Cancer Center in meetings within the institution and with leaders in the community and across the country; including formal and informal presentations. 
  12. Develops appropriate communication and communication methods to facilitate the flow of information and maximize effective communication throughout the Cancer Center regarding the catchment area and other COE related initiatives.
  13. Willingness and ability to travel across the Winston Salem, NC and Charlotte, NC campuses, including their surrounding areas.
  14. Perform other related duties incidental to the work described herein.

SKILLS & QUALIFICATIONS

  • Excellent organizational and leadership skills
  • Administrative management and supervisory skills
  • Strong project and process management skills
  • Experience with grant reporting and budgeting
  • Knowledge of scientific principles; especially research involving various communities
  • Excellent interpersonal, oral and written communication skills 
Job Requirements
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