The Community Engagement and Volunteer Coordinator provides essential support to the Development Department through recruiting and coordinating volunteers, planning and execution of events, donor engagement and stewardship, and promotion of the Food Bank of the Albemarle (FBA) through official social media channels.
The Community Engagement and Volunteer Coordinator facilitates involvement in the FBA’s mission through networking, activities, and other communication channels.
This position must continually display the values of Food Bank of the Albemarle and Feeding America: stewardship, urgency, collaboration, compassion, excellence, ethics, and diversity.
Responsibilities include but are not limited to:
Volunteer Coordination:
• Recruit volunteers and ambassadors to help with office and admin tasks, general warehouse, FBA events and programs, and to help further the FBA mission in the community
• Develop strong relationships within the community to foster a positive image that leads companies and individuals to make FBA the volunteer organization of choice
• Develop and implement an exemplary volunteer program to provide a supplementary workforce through corporate, faith-based community, affinity organization community, and individual volunteers
• Assess volunteer skills, interests, availability, and reliability for best assignment
• Act as liaison between Food Bank of the Albemarle staff and volunteers, greeting and welcoming all volunteers upon arrival to the Food Bank or off-site FBA events
• Develop, update and conduct volunteer orientation and other volunteer training programs
• Maintain a public volunteer schedule and web presence through CRM
• Supervise and train volunteer groups as needed to attain organization and team goals
• Schedule and supervise after-hours or off-site volunteer work groups as needed
Community Engagement:
• Manage Community Partnerships to include, but not limited to: research, stewardship, online Peer-to-Peer fundraisers, fund and food drive requests, and other community engagement activities
• Research, recruit and develop third-party events
• Coordinate third-party events by assisting donors with detailed planning, creative suggestions and ideas, and provide marketing materials to maximize fundraising efforts while establishing and cultivating new relationships and revenue sources
• Serve as support for development, awareness, and special events
• Execute events, organizing and overseeing efforts of volunteers and committees to ensure success
• Create and maintain a calendar of events and timeline/task schedule for specific events
• Keep track of volunteers and all relevant Development finances and budget
• Coordinate with the Communications Manager to create and schedule social media content as outlined in the Development Marketing annual plan
• Assist with design of collateral materials for all aspects of development
• Assist with key Development Programs such as monthly donors, and coordinating stewardship plans for all donors and volunteers
Other:
• Answer incoming phone calls in a courteous and friendly manner and direct visitors and callers to appropriate programs or other available services as necessary
• Provide exemplary customer service to all visitors, donors, and volunteers
• Provide tours with educational information on FBA programs, facility features and services, ways to become a donor, sponsor, or volunteer
• Other related duties as assigned
Physical Requirements:
The physical demands of this position are considered medium work. Must be able to:
• Lift up to 25 pounds at times
• Frequently required to sit, stand; walk; and stoop, bend, kneel, crouch, reach, and twist
• Prolonged periods of sitting at a desk and working on a computer in an office environment
• Operation of office equipment requiring repetitive hand movements and fine coordination including use of keyboard.
• The employee is occasionally required to climb or balance.
• Visual acuity performing activities including but not limited to preparing flyers and presentations, transcribing, viewing a computer terminal, and extensive reading.
Travel:
Moderate travel is required within the service area, occasional overnight travel for conferences or regional meetings. Employees must provide proof of current state-issued driver’s license with a minimum of the previous three years’ safe driving history.
Application qualifications
Qualifications:
• Bachelor’s degree, or equivalent experience in a related area such as administrative assistant, fundraising, or public relations (paid or volunteer) with nonprofit preferred
• Excellent communication and interpersonal skills
• Computer experience required – Demonstrated proficiency using the Microsoft Office software suite (including Outlook, Word, PowerPoint, & Excel)
Essential Requirements:
• Experience with social media campaigns and platforms; Canva
• Proficiency in Blackbaud or another CRM is preferred
• Ability to perform mail merges from various software programs
• Proven ability to meet deadlines
• Strong verbal and written communications skills, and proof-reading ability with commitment and attention to detail
• Strong organizational skills and ability to multi-task
• All employees must adhere to Food Bank of the Albemarle’s Drug and Alcohol Policy
• Applicant must be willing to authorize a North Carolina Criminal Record Check
• Must have and maintain a valid, state-issued driver’s license with a minimum of three years’ safe driving history and reliable transportation
Benefits
Benefits:
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
How to apply
1. Send email requesting the FBA Employment Application form to Human Resources at fbalbemarlejobs@gmail.com or visit https://afoodbank.org/about-us/employment/ to download a copy of the application
2. Complete the application, ensuring all required fields are filled in. You must download the completed application to your device and attach it in an email to submit the form.
3. Email COMPLETED APPLICATION AND RESUME to Human Resources at fbalbemarlejobs@gmail.com . Please put the Position Title you are applying for in the subject line.
***Please, DO NOT CALL, send inquiries, or attempt to deliver resumes or applications to Food Bank of the Albemarle, FBA Board Members, or other members of FBA staff. The Human Resources staff is actively pursuing this hiring process. Unscheduled calls or visits interfere with the ability of the staff to provide targeted and focused service to organizational needs. Thank you for your understanding***
About the organization
Based in Elizabeth City, NC, Food Bank of the Albemarle works with over 100 hunger relief partners operating 145 programs to serve men, women, and children experiencing food insecurity in the 15 counties of the northeastern North Carolina region. Our vision is that one day, our communities will be hunger-free through direct assistance, support, services, advocacy, and education.