Airport Community Engagement Manager

Job Posted 10/29/2024
City of Atlanta
6000 North Terminal Parkway
Atlanta, GA 30320
United States
Category Government
Employee
Full-Time
Experience Required
Degree Required
Industry
Government
Travel
No Travel
Job Description

General Description and Classification Standards

 Assists the assigned department in carrying out the overall functions and day-to-day operations relating to community affairs, stakeholder engagement and public relations. Duties and responsibilities include but are not limited to: supervising staff; providing administrative support; coordinating special events; resource and fund development, creating outreach initiatives that align to organization missions; attending and presenting at executive-level meetings; tracks and reports community impact utilizing various metric software and process and tracks annual budget appropriations. 


 

Supervision Received 

Works under very general supervision with the expectation of being a self-starter. Depending on organization structure, may work independently with responsibility for an assigned function or program.


 

RESPONSIBILITIES

Essential Duties & Responsibilities

These are typical responsibilities for this position and should not be construed as exclusive or all-inclusive. May perform other duties as assigned. 


 

• Serves as liaison to business, professional, religious, community and civic groups for continuous positive public relations. 

• Reviews complaints, identifies trends and discusses plans of correction. 

• Administers the department's budget by monitoring and tracking expenditures for personnel, operations and equipment. 

• Assists managers and supervisors in the development of appraisals and performance evaluations for personnel. 

• Responds to questions, complaints and requests for information by telephone, in person or by mail from the community at-large, city employees and department heads. 

• Speaks to community, civic, religious, business and professional groups to provide information and positive public relations concerning activities and initiatives of the department.

• Helps drive the direction and engagement of ATL Stakeholders and businesses within the enterprise.

• Manages vendor engagement by negotiating quotes for services, tracking services and finalizing vendor payments on or before net 30.


 

Decision Making

Uses independent judgment in routine and non-routine situations including preparing the annual budget and analyzing the department's needs for future staffing. Leadership Provided Supervises and evaluates assigned staff, handling all employee concerns, directing work assignments, counseling and disciplining employees when necessary, and completing employee performance appraisals.


 

Knowledge, Skills & Abilities 

This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. 

• Knowledge of the policies, procedures and activities as they pertain to the performance of duties relating to the position of Community Affairs Manager and the terminology used within the department. 

• Skill in effectively communicating and interacting with subordinates, supervisors and other staff members. 

• Ability to manage engagement with multiple business units and perform duties under a moderate degree of stress related to duties that require constant attention to details and tight deadlines; and ability to develop, comprehend, and disseminate management reports.


 

Job Requirements
Minimum Qualifications


Education and Experience
• Bachelor's degree in finance, business and public administration or a related field.
• 3-5 years of experience in community-based interaction and program management and a minimum of 1 year of supervisory or managerial experience is required; or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job.


Preferred Education & Experience
Bachelor's degree in communications, business and public administration or a related field and 5-8 years' of experience in social responsibility, non-profit management and program development and 1-3 years' of supervisory or managerial experience is preferred.


Licensures and Certifications
None required.


Essential Capabilities and Work Environment Required
Physical, lifting, walking, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.


It is the policy of the City of Atlanta ("COA'') that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.
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